Who To Call

Security, Peace of Mind, Quality of Life

Key Services & Emergency Numbers

Please note that while these numbers are accurate as of April 2025, it’s always advisable to verify contact details periodically, as they may change over time.

Emergency Services

To report a crime, please call 10111. This ensures the call is recorded and you will be given an OB number. The service will also report it to your local police station. If this service is down, then contact your local police station. Please see the relevant contact details for Milnerton SAPS.

South African Police Service (SAPS) Milnerton:

Metro Police Department:

  • General Enquiries: 021 427 5000 

Milnerton Traffic Department:

  • General Enquiries: 021 550 1312

Milnerton Fire Station:

  • Address: Koeberg Road, Milnerton, Cape Town, 7453
  • Phone: 021 400 6949

Medical Facilities

Mediclinic Milnerton:

  • Address: Corner of Racecourse & Koeberg Road, Milnerton, 7441
  • Phone: 021 529 9000
  • Fax: 021 529 9040
  • Website: Mediclinic Milnerton

Community Support

Community Intervention Centre (CIC):

  • 24/7 Helpline: 082 821 3447
  • Admin Office: 061 403 5316
  • Website: Community Intervention Centre
  • Provides free trauma counselling and support to the community.

Additional Important Contacts

City of Cape Town Service Desk:

Combined Emergency Services:

  • From Landline: 107
  • From Mobile: 021 480 7700

SPCA (Society for the Prevention of Cruelty to Animals):

  • Phone: 021 700 4140

Disaster Risk Management (All Hours):

  • Phone: 021 597 5000

Red Cross Children’s Hospital:

  • Phone: 021 658 5111

Lifeline (Counselling Services):

  • Phone: 021 461 1111

Mountain Rescue:

  • Phone: 021 948 9900

Sea Rescue – NSRI:

  • Phone: 021 449 3500

Submit a Service Request (C3)

If you’ve spotted a fault or need to report an issue — whether it’s a burst pipe, broken streetlight, electricity faults, or a pothole — the City of Cape Town has made the process more convenient than ever.

You can submit C3 service requests directly through the City of Cape Town’s official website.

  • Go to e-Services
  • Click on “Create Service Request”
  • Select an icon or use the dropdown menu to select an option that suits your circumstances.
  • After selecting “Next Step” – follow the rest of the prompts and fill in the required information.

Please note that while these numbers are accurate as of April 2025, it’s always advisable to verify contact details periodically, as they may change over time.

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